iPhone or iPad
Subscriptions bought through the App Store
- Open Settings and tap your name
- Tap Subscriptions, then GlowX
- Tap Cancel Subscription and confirm
Support
Cancel your subscription
To cancel, just send us an email. We'll take care of it and confirm within 1–2 business days.
One last step
Confirm your cancellation
Tap the button below to cancel your GlowX subscription. You'll keep access until the end of your current billing period.
Email us to cancel
- Email support@glowx.app
- Use the subject line Cancel Subscription
- Tell us the email you purchased with. If you purchased with PayPal, please include your PayPal subscription ID (it starts with "I-").
We'll respond within 1–2 business days to confirm your cancellation.
- To
- support@glowx.app
- Subject
- Cancel Subscription
- Message
- Please cancel my subscription. The email I purchased with is youremail@example.com. (PayPal subscription ID, if purchased with PayPal: I-XXXXXXXXXX)
Subscribed through the App Store or Google Play?
Apple and Google let you cancel these subscriptions yourself in under a minute. You're also welcome to email us and we'll walk you through it.
Android
Subscriptions bought through Google Play
- Open the Google Play Store and tap your profile icon
- Tap Payments & subscriptions › Subscriptions
- Select GlowX and tap Cancel subscription
You keep access until it ends
After you cancel, GlowX stays unlocked until the end of your current billing period.
14-day refund guarantee
Bought on our website? We'll refund any payment from the last 14 days, no questions asked. Just ask in your email. See our Terms.
Deleting the app doesn't cancel
Removing GlowX from your phone doesn't stop billing. Use the steps above to cancel.